Shipping policy

Orders are processed and shipped within a reasonable timeframe depending on product availability and workload. Some items may be made to order and require additional processing time.

Shipping times vary based on carrier and destination. Once an order has shipped, Moonpig Choppers is not responsible for delays caused by the shipping carrier.

Customers are responsible for providing accurate shipping information at checkout. Moonpig Choppers is not responsible for orders shipped to incorrect addresses provided by the customer.

If a package is lost or arrives damaged, please contact the shipping carrier directly to file a claim. If you need assistance, you may contact us and we will do our best to help resolve the issue.

Moonpig Choppers reserves the right to update this policy at any time.